Here’s the takeaway: A proven process allows you to show what you do, not just tell it. About half my companies use something that in the EOS world, we call a documented proven process: It’s a documented way to show their clients, or prospective clients, what their product or service is. Instead of telling somebody […]
Starting Out
How to Make Your Core Values Stick
Here’s the takeaway: Simple, clear Core Values stick when A: they’ve been heard seven times and B: The leadership team genuinely lives them. This is something we preach across the board from a management perspective: People have to hear something seven times to hear it once. If you’re the type of person that goes ballistic […]
Do Your Values Really Mean Something?
Here’s the takeaway: Companies need to avoid these three traps when defining their core values. There’s a great Harvard Business Review article on core values by Patrick Lencioni, who is probably the most brilliant guy in the space. He identifies three value traps, mistakes companies often make when defining their core values. If they fall […]
What Is an Inward-Facing Core Value?
Here’s the takeaway: Finding your organization’s inward-facing core values is crucial to establishing your company culture. Your core values will define who you are as an organization. When you’ve identified those values, you can hire, fire, review, reward, and reprimand based on those attributes. When I work with leadership teams, we focus on identifying the […]
How To Identify Your Core Values
Here’s the takeaway: Identify your organization’s core values by discovering within your own employees. When we go through the process of creating and identifying an organization’s core values, those values come from the behavior that drives your company culture. They are who you are; core values are the soul of the organization. The nice thing […]
Hire Your Team As Consultants
Here’s the takeaway: Hire yourself as a consultant, and begin with structure. For many organizations, it is not uncommon for customized seats to have been created over time for specific individuals in those seats. Sometimes, this happens because it is the path of least resistance. Other times, individuals have crafted unique positions for themselves by […]