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Kris Kluver

Clarity in the Dolomites: Tribes, Discussions, and Disagreements

July 25, 2018 by Kris Kluver

My wife, Reka, and I just completed a 90-mile hiking/climbing trip through the Dolomite Mountains in northern Italy. This trip through extremely jagged peaks was nothing short of amazing! Throughout the entire region, there’s a network of “refugios”, or huts, that offer a place for hikers to rest, eat, congregate, and rejuvenate. They were originally […]

Filed Under: Personal Development Tagged With: Improving Workplace Environment, Strengthening Your Team

The Tribulations of Travel: Whatever Happened to Customer Service? (Part 2)

July 18, 2018 by Kris Kluver

Travel - airplane in the sky

I love to travel. Last week, I discussed how I’ve reframed my thinking when traveling. Because of a hip and knee replacement, I’m obligated to have much more patience with TSA and security personnel. I previously struggled with the notion of “forced compliance”, but I’ve reached a point where I don’t allow it to impact […]

Filed Under: Growth Strategy Tagged With: airlines, airports, Improving Customer Service, Strengthening Your Team, travel

The Tribulations of Travel: Whatever Happened to Customer Service? (Part 1)

July 11, 2018 by Kris Kluver

Customer Service In Travel - TSA Baggage Check

My wife, Reka, and I are extremely fortunate to be living the lives we do. We’ve established travel as one of our top priorities and we wholeheartedly embrace it. So, for the sake of this blog series, I fully understand that experiencing frustrations as outlined below is very much a “first-world problem”.   On a […]

Filed Under: Growth Strategy Tagged With: Improving Customer Service, Strengthening Your Team

You Need a Clarity Break

June 27, 2018 by Kris Kluver

Clarity Found in Nature Scene

Clarity breaks give your brain the space, and time, to work on higher-level concerns.  Our subconscious mind is an unbelievably powerful, fantastic tool, but we don’t really understand and utilize it as well as we could or should. It is my belief that our subconscious is always processing challenges and whatever other issues we’re dealing […]

Filed Under: Facing Challenges Tagged With: clarity, clarity break, meditate, meditation, relax, rest

Millennials are the Hardest Working of all Generations

June 21, 2018 by Kris Kluver

Millenial coworkers working harder than your generations

Yep. You read that correctly. I’m an old guy, and I believe that millennials just may be one of the smartest and hardest working generations. But, to ignite their work ethic, it’s crucial to get their buy in and to be clear about the “why”. As a certified old guy (I turned 50 last year), […]

Filed Under: Growth Strategy Tagged With: Finding the right employees

Millennials and Abundance

June 13, 2018 by Kris Kluver

Millenials are living lives of great abundance

As people from the middle-aged (yes, my) generation, we are the bridge between today’s seniors, the baby boomers and millennials. The seniors have seen war and carry the baggage inherited from their parents. Seniors of today had parents who were directly impacted by World Wars, the Great Depression, occasional famine, and disease. Today’s millennials, on […]

Filed Under: Growth Strategy Tagged With: Finding the right employees, generation, millenial, millenials, training, Training Employees

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